{"id":12827,"date":"2026-03-30T18:04:32","date_gmt":"2026-03-30T18:04:32","guid":{"rendered":"https:\/\/hibr.ae\/return-policy\/"},"modified":"2026-04-01T13:12:19","modified_gmt":"2026-04-01T13:12:19","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/hibr.ae\/ar\/return-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12827\" class=\"elementor elementor-12827\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2deef7 e-flex e-con-boxed e-con e-parent\" data-id=\"3f2deef7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-211078a2 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"211078a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"wp-block-group has-white-background-color has-background\" style=\"padding-top: 60px; padding-bottom: 60px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"color: #1b2a4a; font-size: 36px;\">Return &amp; Refund Policy<\/h1>\n\n<p class=\"has-text-align-center\" style=\"color: #7f8c9b;\">Last updated: March 2026 \u2014 We want you to love what you receive.<\/p>\n\n<div class=\"wp-block-group has-background\" style=\"background-color: #f5f7fa; padding-top: 20px; padding-bottom: 10px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\" style=\"color: #1b2a4a; font-weight: bold; font-size: 18px;\">7-Day Hassle-Free Returns<\/p>\n\n<p class=\"has-text-align-center\" style=\"color: #2c3e50;\">If you&#8217;re not completely satisfied with your purchase, return it within <strong>7 days<\/strong> of delivery for a full refund or exchange.<\/p>\n<\/div><\/div>\n\n<h2 class=\"wp-block-heading\" style=\"color: #1b2a4a; font-size: 22px;\">Eligibility<\/h2>\n\n<ul class=\"wp-block-list\" style=\"color: #2c3e50;\">\n<li>Items must be returned within 7 days of the delivery date<\/li>\n<li>Items must be unused and in their original condition<\/li>\n<li>Custom or personalised orders are non-refundable unless defective<\/li>\n<li>Proof of purchase (order number or receipt) is required<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" style=\"color: #1b2a4a; font-size: 22px;\">Defective or Damaged Items<\/h2>\n\n<p style=\"color: #2c3e50;\">If your item arrives damaged or defective, please contact us within <strong>7 days<\/strong> of delivery at <a href=\"mailto:info@hibr.ae\">info@hibr.ae<\/a> with a photo of the issue. We will send a replacement or issue a full refund at no cost to you.<\/p>\n\n<h2 class=\"wp-block-heading\" style=\"color: #1b2a4a; font-size: 22px;\">Note on 3D-Printed Products<\/h2>\n\n<p style=\"color: #2c3e50;\">Our products are made using Fused Deposition Modelling (FDM) 3D printing. Slight layer lines, minor texture variations, and small surface marks are normal characteristics of this process \u2014 not defects. These unique qualities are part of what makes each HIBR piece one-of-a-kind.<\/p>\n\n<h2 class=\"wp-block-heading\" style=\"color: #1b2a4a; font-size: 22px;\">How to Return<\/h2>\n\n<ol class=\"wp-block-list\" style=\"color: #2c3e50;\">\n<li>Email us at <a href=\"mailto:info@hibr.ae\">info@hibr.ae<\/a> with your order number and reason for return<\/li>\n<li>We&#8217;ll respond within 1 business day with return instructions<\/li>\n<li>Pack the item securely and ship it to our Sharjah address (provided via email)<\/li>\n<li>Once received and inspected, your refund will be processed within 3\u20135 business days<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\" style=\"color: #1b2a4a; font-size: 22px;\">Refund Method<\/h2>\n\n<p style=\"color: #2c3e50;\">Refunds are issued to the original payment method (card or digital wallet). Please allow 3\u201310 business days for the refund to appear depending on your bank.<\/p>\n\n<div class=\"wp-block-group has-background\" style=\"background-color: #1b2a4a; padding-top: 30px; padding-bottom: 30px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\" style=\"color: #ffffff;\">Questions about your return? <strong>We&#8217;re here to help.<\/strong><br \/>Email: <a style=\"color: #ff6b35;\" href=\"mailto:info@hibr.ae\">info@hibr.ae<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Last updated: March 2026 \u2014 We want you to love what you receive. 7-Day Hassle-Free Returns<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12827","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return &amp; Refund Policy | HIBR UAE<\/title>\n<meta name=\"description\" content=\"Read HIBR&#039;s return and refund policy for 3D-printed products. Learn about eligible returns, exchange conditions, and how to initiate a refund in UAE and GCC.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hibr.ae\/ar\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return &amp; Refund Policy | HIBR UAE\" \/>\n<meta property=\"og:description\" content=\"Read HIBR&#039;s return and refund policy for 3D-printed products. Learn about eligible returns, exchange conditions, and how to initiate a refund in UAE and GCC.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hibr.ae\/ar\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"HIBR\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-01T13:12:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0648\u0642\u062a \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u0651\u0631\" \/>\n\t<meta name=\"twitter:data1\" content=\"\u062f\u0642\u064a\u0642\u062a\u0627\u0646\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hibr.ae\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/hibr.ae\\\/return-policy\\\/\",\"name\":\"Return & Refund Policy | HIBR UAE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hibr.ae\\\/#website\"},\"datePublished\":\"2026-03-30T18:04:32+00:00\",\"dateModified\":\"2026-04-01T13:12:19+00:00\",\"description\":\"Read HIBR's return and refund policy for 3D-printed products. Learn about eligible returns, exchange conditions, and how to initiate a refund in UAE and GCC.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hibr.ae\\\/return-policy\\\/#breadcrumb\"},\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hibr.ae\\\/return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hibr.ae\\\/return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/hibr.ae\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return &#038; Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hibr.ae\\\/#website\",\"url\":\"https:\\\/\\\/hibr.ae\\\/\",\"name\":\"HIBR\",\"description\":\"3D-Printed Creative Products &amp; Accessories \u2014 UAE\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hibr.ae\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ar\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return & Refund Policy | HIBR UAE","description":"Read HIBR's return and refund policy for 3D-printed products. Learn about eligible returns, exchange conditions, and how to initiate a refund in UAE and GCC.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hibr.ae\/ar\/return-policy\/","og_locale":"ar_AR","og_type":"article","og_title":"Return & Refund Policy | HIBR UAE","og_description":"Read HIBR's return and refund policy for 3D-printed products. Learn about eligible returns, exchange conditions, and how to initiate a refund in UAE and GCC.","og_url":"https:\/\/hibr.ae\/ar\/return-policy\/","og_site_name":"HIBR","article_modified_time":"2026-04-01T13:12:19+00:00","twitter_card":"summary_large_image","twitter_misc":{"\u0648\u0642\u062a \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u0651\u0631":"\u062f\u0642\u064a\u0642\u062a\u0627\u0646"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hibr.ae\/return-policy\/","url":"https:\/\/hibr.ae\/return-policy\/","name":"Return & Refund Policy | HIBR UAE","isPartOf":{"@id":"https:\/\/hibr.ae\/#website"},"datePublished":"2026-03-30T18:04:32+00:00","dateModified":"2026-04-01T13:12:19+00:00","description":"Read HIBR's return and refund policy for 3D-printed products. Learn about eligible returns, exchange conditions, and how to initiate a refund in UAE and GCC.","breadcrumb":{"@id":"https:\/\/hibr.ae\/return-policy\/#breadcrumb"},"inLanguage":"ar","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hibr.ae\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hibr.ae\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hibr.ae\/"},{"@type":"ListItem","position":2,"name":"Return &#038; Refund Policy"}]},{"@type":"WebSite","@id":"https:\/\/hibr.ae\/#website","url":"https:\/\/hibr.ae\/","name":"HIBR","description":"3D-Printed Creative Products &amp; Accessories \u2014 UAE","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hibr.ae\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ar"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/pages\/12827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/comments?post=12827"}],"version-history":[{"count":4,"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/pages\/12827\/revisions"}],"predecessor-version":[{"id":12864,"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/pages\/12827\/revisions\/12864"}],"wp:attachment":[{"href":"https:\/\/hibr.ae\/ar\/wp-json\/wp\/v2\/media?parent=12827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}