Shipping Policy
Thank you for shopping with HIBR! We are committed to providing a smooth and reliable shopping experience for our customers. Below is our shipping policy to help you understand how we handle orders, shipping fees, and delivery times.
1. Order Processing
Once your order is placed, it will be processed within 1-2 business days, excluding weekends and holidays. We will notify you via email once your order has been confirmed and shipped.
2. Shipping Methods
We offer a range of shipping options to meet your needs, including standard and expedited services. The available shipping methods will be shown at checkout, along with the estimated delivery times and costs.
Standard Shipping: 5-7 business days (varies based on location)
Expedited Shipping: 2-3 business days
International Shipping: Delivery time varies based on destination
3. Shipping Fees
Shipping fees are calculated at checkout based on the weight of your order and the delivery address. We occasionally offer free shipping promotions for select products or order amounts, which will be clearly communicated on the website.
4. International Shipping
We are pleased to offer international shipping to various countries. International orders may be subject to customs duties, taxes, and other fees that are not included in the shipping cost. These additional charges are the responsibility of the customer. Delivery times for international orders may vary depending on your location and customs processing.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s progress and estimated delivery date.
6. Address Accuracy
Please ensure that the shipping address provided is accurate. We cannot be held responsible for delays or errors caused by incorrect or incomplete address information.
7. Missing or Damaged Items
If your order is lost or damaged during transit, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue as quickly as possible.
8. Contact Us
If you have any questions regarding shipping, please feel free to contact us at m-shuhail@outlook.com We are happy to assist you!